Terms and Conditions

Group classes, courses and workshops

All blocks of classes, courses and workshops must be paid for prior to the start of the event in order to secure your space.

Please note that once booked, a block of classes cannot be refunded. In some circumstances, it may be possible for you to transfer your booking to use at a later date; please contact me to discuss your situation. Please note that no transfers will be granted within 24h of the date the class/event is due to take place. Transferred bookings cannot be transferred again.

No refunds will be made for any missed classes missed within a block.

Classes at the Ham’s Children Centre are only accessible to residents of the Richmond and Kingston boroughs. If you’ve never used the children’s centre before, you will need to register (this is entirely free) yourself and your child with the centre on your first class.

I reserve the right to cancel a block of classes, course or workshop in the event of exceptional circumstances that mean I am unable to offer the classes/course/workshop as advertised, or if there are insufficient numbers booked into the classes/course/workshop for it to be commercially viable.

Should this happen you will be given a full refund of fees you have paid, or the option of being transferred to an alternative class/course/workshop.

Private sessions

Pre-payment of private sessions is required in order to secure the agreed time and date of the session(s). Once booked, private sessions cannot be refunded except in exceptional circumstances. Should a refund be granted, a small administrative fee might apply.

They can however be rescheduled, up to 2 times, provided 24 hours notice is given. For cancellations made with less than 24 hours notice or if you do not turn up for your session, you will be charged the full fee in these circumstances.

If due to illness or any unexpected event I have to cancel a session that you have already paid for, and we both are unable to arrange an alternative suitable time/date, then you will receive a full refund of your session fee.

These terms and conditions apply for both one-to-one and group private sessions.

Payments

Payments for classes, workshops and courses can be made online via the website’s shop, or by BACS transfer. Should any of these methods be difficult for you, please contact me.

Gift Vouchers

Gift certificates/vouchers are valid for one year from the date of purchase. These are non-refundable, and cannot be used after the expiry date.

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